The airline confirmed that load factors on the route have remained below 60% since its April 2024 launch, leading to the decision to discontinue service. Southwest Airlines will now be the only carrier offering direct flights between the two cities after Delta Airlines cancels Austin-Midland flights.

If you’re booked on this route, here’s everything you need to know about refunds, rebooking, and your travel options.

🔹 Why Delta Airlines cancelled Austin–Midland Flights?

  • Low demand: The route consistently failed to attract enough passengers to remain viable.
  • Reallocation of resources: Delta is shifting aircraft capacity to higher-demand markets in Austin and beyond.
  • Local impact: Midland leaders expressed disappointment but said they remain in talks to attract new airline service.

🔹 When the Cancellation Takes Effect?

  • Final flight between Austin (AUS) and Midland (MAF): November 9, 2025
  • Bookings after this date will no longer be honored.

🔹 What Happens If You’re Already Booked?

If you purchased a ticket on the AUS–MAF route after November 9, you have three options:

  1. Rebook with Delta
    • Rebooking available via the Delta app or website
    • Choose alternate Delta flights through Austin to other destinations
  2. Request a Refund
    • If Delta cancels your flight, you are entitled to a full cash refund, not just a travel credit.
    • Refund timeline: 7 business days (credit card) or 20 days (other payment methods).
  3. Switch to Another Airline
    • Southwest Airlines will remain the only nonstop operator on the AUS–MAF route.
    • Consider Southwest if nonstop service is important for your itinerary.

🔹 Delta’s Passenger Commitments

For controllable cancellations (crew, equipment, etc.), Delta commits to:

  • Meal vouchers after 3+ hours of waiting
  • Hotel accommodations + ground transport if stranded overnight

For this specific cancellation (long-term schedule change), expect rebooking or refunds rather than same-day vouchers.

🧾 FAQs

Q: Why did Delta cancel the Austin–Midland route?
A: Due to consistently low demand, with load factors below 60%.

Q: When does the cancellation take effect?
A: November 9, 2025.

Q: Will I get a refund if my flight is canceled?
A: Yes, you are entitled to a full cash refund if you don’t accept rebooking.

Q: What airline still serves this route?
A: Southwest remains the only carrier operating nonstop flights between Austin and Midland.