Quick Answer
You can request a TAP Air Portugal name correction if the name on your issued ticket is incorrect, misspelled, or incomplete. If the ticket was purchased directly from TAP, contact the TAP Contact Center. If it was issued by a travel agency, the correction must be handled by that agency.
TAP does not allow an issued ticket to be transferred to another passenger. Correction fees depend on the country or market where the ticket was issued.
Does TAP Air Portugal Allow Name Changes on Tickets?
TAP allows eligible name corrections, but it does not allow the passenger on an issued ticket to be replaced with someone else.
The distinction is important:
| Request | Generally allowed? |
|---|---|
| Correct a spelling mistake | Yes |
| Complete an incomplete passenger name | Yes |
| Correct details for the same traveler | Subject to verification |
| Update a booking after online check-in | Contact TAP or the issuing agency |
| Transfer the ticket to another person | No |
| Replace the original passenger | No |
TAP’s public policy uses “correction” for errors involving the original traveler. A complete passenger change is not permitted. [1]
TAP Name Correction vs Passenger Name Change
TAP Air Portugal name correction
A correction keeps the same passenger on the reservation but fixes inaccurate booking information.
Examples may include:
- A misspelled first or last name
- Missing characters
- An incomplete name
- Incorrect name formatting
- A title or passenger-detail issue that requires verification
Approval depends on the booking, ticketing channel and supporting identification.
Passenger name change
A passenger name change would replace the original traveler with another person. TAP does not permit this on an already-issued ticket.
When a different traveler needs to fly, the original ticket may need to be canceled according to its fare conditions and a new ticket booked in the correct passenger’s name.
How Much Is the TAP Air Portugal Name Correction Fee?
TAP’s current official FAQ lists correction fees according to the ticket-issuing market, not simply the passenger’s nationality or departure city. [1]
| Ticket-issuing market | TAP’s published correction fee |
|---|---|
| Brazil or a European country | No correction fee |
| United States | USD 36 |
| Canada | CAD 47 |
| African country | Published regional fee applies |
| United Kingdom denomination shown by TAP | GBP 30 |
| Euro denomination shown by TAP | EUR 30 |
The fee applies to eligible corrections made under TAP’s current policy. A travel agency may also have its own service terms when it issued the ticket.
Important: Fees and policy details can change. Confirm the amount shown for your ticket before approving the correction.
What Types of Corrections May TAP Review?
TAP’s public FAQ does not publish a universal “two-letter” or “three-character” correction rule. Avoid relying on character-limit claims found on third-party websites.
TAP may review corrections involving:
Spelling errors
Example:
BRWON/ROBERT→BROWN/ROBERTJHON/SMITH→JOHN/SMITH
The corrected booking must continue to identify the original traveler.
An incomplete name
A missing or incomplete part of the passenger’s name may be reviewed using the passport or national identity document that will be presented for travel.
Reversed or incorrectly formatted names
If the first name and surname were entered in the wrong order, contact TAP or the issuing travel agency rather than trying to alter passenger details independently.
Legal name changes
TAP’s current public FAQ does not provide a blanket guarantee that every post-ticketing legal name change will be approved. Marriage, divorce or court-ordered updates should be submitted for case-specific review with supporting documents.
Do not assume that a legal name update will be free or can be completed online.
What TAP Air Portugal Does Not Allow
TAP does not permit:
- Transferring a ticket to another traveler
- Replacing the original passenger
- Selling or gifting an issued ticket to someone else
- Using document remarks as a substitute for correcting the issued ticket
- Making self-service name changes after online check-in
A passenger-data update in travel documentation does not automatically correct the name printed on the ticket.
Documents You May Need
The exact documents depend on the correction requested.
| Correction type | Documents commonly requested |
|---|---|
| Spelling error | Passport or government-issued photo ID |
| Incomplete name | Passport or national identity document |
| Reversed name order | Passport or government-issued ID |
| Marriage-related update | Updated ID and marriage certificate |
| Divorce-related update | Updated ID and divorce decree |
| Court-ordered update | Updated ID and court order |
Use the spelling shown on the passport or travel document you will present during check-in.
How to Correct a Name on a TAP Air Portugal Ticket
If you booked directly with TAP
- Find your TAP booking reference and e-ticket number.
- Compare the ticket name with your passport or national ID.
- Contact the TAP Air Portugal Contact Center.
- Explain the exact correction required.
- Submit identification or legal documents if requested.
- Confirm any applicable correction fee.
- Review the updated e-ticket carefully after it is issued.
TAP’s Manage Booking portal can handle various reservation services, but passenger name corrections require assistance rather than a normal self-service name change. [1]
If you booked through a travel agency
Contact the agency that issued the ticket.
TAP directs passengers with travel-agency tickets back to the original agent for name-correction assistance. The agency may need to coordinate the correction with the airline. [1]
If Flying Getaway issued your reservation, call +1 (646) 814-6001 and keep the following ready:
- Booking reference
- E-ticket number
- Correct passenger name
- Passport or identity document
- Supporting legal documents, where applicable
Can You Correct a TAP Ticket Online?
You generally cannot complete a ticket name correction through the standard Manage Booking tools.
If the ticket was purchased directly from TAP, contact the TAP Contact Center. For agency-issued tickets, contact the issuing agency.
Do not create a second booking until the original ticket has been reviewed. A duplicate reservation can create additional costs or itinerary complications.
Can You Correct the Name After Online Check-In?
Do not attempt to travel with unresolved passenger information.
TAP states that once online check-in has been completed, booking changes require assistance from its Contact Center, branch or store. Agency bookings must be handled by the issuing agency.
Contact the appropriate provider immediately and allow enough time for:
- Identity verification
- Check-in reversal, where required
- Ticket reissue or booking updates
- A new boarding pass
What Should You Do If TAP Cannot Correct the Name?
When the request is considered a passenger change rather than a valid correction, the issued ticket cannot be transferred.
Your remaining options may include:
- Review the ticket’s cancellation and refund conditions.
- Request an eligible refund or voucher.
- Book a new ticket for the correct passenger.
- Check whether the original booking falls within TAP’s applicable 24-hour refund conditions.
TAP currently states that fares may be refunded without the normal fare penalty during the first 24 hours after ticket receipt when the ticket was purchased at least seven days before departure. Additional service-fee conditions depend on how the refund is requested.
When Should You Request the Correction?
Request a TAP Air Portugal name correction as soon as you discover the mistake.
Waiting until check-in or departure day can reduce the time available for verification. This is especially important when:
- The booking includes partner-airline flights
- Supporting legal documents are required
- The ticket was issued through a travel agency
- Online check-in has already been completed
- Departure is within the next few days
There is no universal processing time published for every name-correction case, so early action is the safest approach.
Read more about How to Book and Manage TAP Air Portugal Flights
Common Mistakes to Avoid
- Assuming the ticket can be transferred to another traveler
- Relying on an unofficial two-character correction rule
- Waiting until the airport to report the mistake
- Contacting TAP directly for a travel-agency-issued ticket
- Updating a frequent-flyer profile but not the flight ticket
- Checking in before correcting the passenger information
- Booking a replacement ticket before reviewing the original fare rules
Final Thoughts
The TAP Air Portugal name correction policy allows eligible corrections when an issued ticket contains an incorrect, misspelled or incomplete passenger name. However, the ticket must remain with the original traveler and cannot be transferred to someone else.
Before requesting a correction:
- Compare the ticket with your travel document.
- Identify who issued the ticket.
- Prepare supporting identification.
- Review the corrected e-ticket before check-in.
- Confirm the applicable fee.
Need help with a TAP ticket issued through Flying Getaway? Call +1 (646) 814-6001 for assistance with eligible name corrections and airline reservations.
Frequently Asked Questions
Can I correct a misspelled name on a TAP Air Portugal ticket?
Yes. TAP says an incorrect, misspelled or incomplete name may be corrected. Direct TAP bookings should be handled through the TAP Contact Center, while agency-issued tickets must be handled by the original travel agency.
Can I transfer my TAP ticket to another person?
No. TAP does not allow a name change that replaces the original passenger on an already-issued ticket. The ticket is non-transferable.
How much does TAP charge for a name correction?
TAP’s published fee depends on the ticket-issuing market. Corrections are currently listed without a fee for tickets issued in Brazil or a European country. TAP lists USD 36 for U.S.-issued tickets and CAD 47 for Canadian-issued tickets. Confirm the current amount before proceeding.
Can I change the passenger name online?
No standard self-service passenger name change is available. Contact TAP if the ticket was purchased directly from the airline, or contact the issuing travel agency.
Can I correct my TAP ticket after online check-in?
You must contact TAP or the original booking agency. TAP states that regular booking changes cannot be completed online after check-in has been finalized.
Can I add a missing middle name to a TAP ticket?
TAP may review an incomplete passenger name correction using your passport or national identity document. Approval depends on the booking and whether the request still identifies the same traveler.
Can I update my TAP ticket after marriage?
A marriage-related legal name update requires case-specific review. Prepare your updated passport or ID and marriage certificate, then contact TAP or the travel agency that issued the ticket. Do not assume automatic approval or a universal fee waiver.
Can Flying Getaway help with a TAP name correction?
Flying Getaway can assist when it issued the original reservation and can help explain the next steps for other bookings. Call +1 (646) 814-6001 with your booking reference and travel document available.
Will my booking reference change after a name correction?
TAP does not publish a universal rule stating that every correction creates a new booking reference. Check the updated confirmation and e-ticket provided after the request is processed.
What happens if the name on my TAP ticket is wrong at the airport?
You may face additional identity verification or check-in delays. Contact TAP or the issuing agency before departure rather than waiting until you reach the airport.
Patrick Walker is the travel brain behind Flying Getaway. With a knack for spotting flight deals and a passion for exploring new skies, he helps travelers fly smarter and save more with every trip.
